Home / Pricing
From $10,000 to build. $3,000 a month to run.
Two numbers. No tiers, no per-seat pricing, no usage metering and no share of your revenue. Here is what each one covers, what it does not, and how the agreement is shaped.
From $10,000, one time
$10,000 is a from figure. The final number depends on scope: locations, systems we connect, how much of your wording and offers go into the build.
Scope is agreed in a written order form and signed before work starts. Nothing begins on a verbal yes.
We do not negotiate the fee down. Scope changes are handled as written change orders. You see the price before the work moves.
$3,000 per month
The monthly fee starts when the system goes live, not at signature.
It covers running the system and keeping it working as your practice changes. Calls fail. Sends fail. Connections break. Wording that worked in month one stops working in month four.
No percentage of revenue. No per-booking charge. No charge per location or per seat.
The whole price list. From $10,000 for implementation, then $3,000 per month. Third-party software is in neither number. You own those accounts and you pay those vendors directly.
What the implementation fee buys
This is build work, not a licence key. When we are done, the system exists, it is connected to your practice, and your team can change it.
- A scoping workshop and a written scope document. We walk your calls, follow-up and patient list, then write down what we build. You sign it before work starts.
- Design and build of the voice AI intake. The call script, the questions, the booking path, and where it hands a caller to a human instead of guessing.
- Build of the lead follow-up path. New enquiries get a reply in under 90 seconds, on your channels, in your wording and with your offers.
- Build of the patient reactivation campaign. List segmentation rules, the message set, the send cadence and the stop rules.
- Connection to what you already run. Your phone, scheduling and patient-record setup stay put. We connect and do not replace.
- Test call cycles with your own staff. Your front desk calls the agent, hears real scenarios, and tells us what sounds wrong before go-live.
- A written runbook. How the system is configured, how to change the wording yourself, and what to do when something looks wrong.
- A recorded walkthrough of that runbook, handed over with the system, so a new hire can be trained from it.
- Go-live support and a review in the first weeks. We watch the first real calls and sends, then go through what they show.
- Ownership. The practice owns the system that gets built and its documentation.
What the $3,000 a month covers
Running the system is a job. It is ours, not your front desk's.
- Operating and hosting the voice and follow-up agents. The system stays on and keeps taking calls.
- Monitoring for failed calls, failed sends and broken connections. When something drops, we look for it rather than wait for a complaint.
- Maintenance as your systems change. Vendors update phone, scheduling and record systems. Those updates break connections. Fixing them is our work.
- Tuning of scripts, questions and wording. Real calls show what is not working: a question people dodge, a booking path people drop out of, wording that reads badly.
- Ongoing changes as the practice grows. New services, new locations, new offers and new hours get built into the system.
- A support channel with a named human. A person, not a ticket queue, and they know your setup.
- Your data stays your data. It is yours and it is exportable, in a form you can move.
Contract shape. A 90-day minimum term. After that it runs month to month. Cancel with 30 days' notice. No multi-year commitment sits behind this page.
What is not included
Nothing below has a fee attached to it, because we do not sell it. The table that follows spells out each one.
- Third-party software licences and subscriptions. The practice owns its own accounts and pays those vendors directly. AlphaSync does not mark them up and does not resell them.
- Hiring, recruiting or staff augmentation. Not headcount.
- Franchisor-side changes. FDD amendments, SOP rewrites, brand standards.
- Ongoing operations. We do not run locations or manage your team.
- Clinical work of any kind. No treatment planning, clinical judgement or patient care.
- Legal, regulatory or compliance advice. No promise about HIPAA or any other obligation.
- Paid media, ad spend, creative production and SEO. We do not buy traffic.
- Hardware, phone lines and carrier contracts. Those stay in your name.
Included and not included at a glance
One row per item. If you are comparing vendors, this is the table to hold them against.
| Item | Status | What that means |
|---|---|---|
| Scoping workshop and signed scope document | Included | Written and signed before work starts. |
| Voice AI intake build | Included | Script, questions, booking path, human handoff rule. |
| Lead follow-up path | Included | On your channels, in your wording, with your offers. |
| Patient reactivation campaign | Included | Segmentation rules, message set, cadence, stop rules. |
| Connection to your phone, scheduling and records | Included | We connect to the systems you run, and do not replace them. |
| Test call cycles with your staff | Included | Real scenarios, run by your front desk, before go-live. |
| Written runbook and recorded walkthrough | Included | Handed over, so your team can run it without us. |
| Go-live support and a post-launch review | Included | We watch the first real calls and sends, then review them. |
| Ownership of the system and its documentation | Included | The practice owns what gets built. |
| Operating and hosting the agents | Included | Part of the monthly fee. |
| Monitoring for failed calls, sends and connections | Included | Part of the monthly fee. We look for breakage rather than wait. |
| Maintenance as your systems change | Included | Part of the monthly fee. Vendor updates cause most breakage. |
| Tuning of scripts, questions and wording | Included | Part of the monthly fee, driven by real calls. |
| Ongoing changes for new services, locations and offers | Included | Part of the monthly fee. |
| Support channel with a named human | Included | Part of the monthly fee. |
| Data ownership and export | Included | Your data stays yours and it is exportable. |
| Third-party software licences and subscriptions | Not included | Your accounts, your vendors, paid directly. No markup and no resale. |
| Hiring, recruiting or staff augmentation | Not included | Software and configuration only. Not headcount. |
| Franchisor-side changes | Not included | FDD amendments, SOP rewrites and brand-standard changes sit with the franchisor. |
| Ongoing operations | Not included | We do not run locations, answer phones as your staff, or manage your team. |
| Clinical work | Not included | No treatment planning, clinical judgement, medical advice or patient care. AlphaSync is a vendor to the practice and does not provide medical care. |
| Legal, regulatory and compliance advice | Not included | No promises about HIPAA or any other obligation. The practice remains responsible for its own compliance and its own patient notices. |
| Paid media, ad spend, creative production and SEO | Not included | We build the intake side. We do not buy traffic. |
| Hardware, phone lines and carrier contracts | Not included | These stay in the practice's name. |
No testimonials, no logos, no case studies
We publish none of them. There is no wall of practice names on this site, and no quote with a headshot under it.
We are not asking you to take a claim on faith instead. The system is live. On the growth session you hear the voice agent take a call and watch a new enquiry get a reply in under 90 seconds. You judge it yourself, in about 45 minutes.
That beats a testimonial, and it is the test we would want if we were buying. When practices agree to be named, this page changes.
Questions owners ask us
Why is there an implementation fee and not just a subscription?
The subscription runs a system that already exists. The implementation builds yours. Your phone setup, scheduling system, wording, offers and patient list all shape what gets built. That work happens once.
Is $10,000 the real number or a starting point?
$10,000 is a from figure, not a quote. The final number depends on scope: locations, systems we connect, custom wording. Scope is agreed in a written order form before work starts. We do not negotiate the fee down. For a smaller number, we take scope out and it changes on paper.
What happens if we want to stop?
The first term is 90 days. After that it runs month to month, and you cancel with 30 days of notice. Your data stays yours and it is exportable.
Do we own what you build?
Yes. The voice intake, the follow-up path, the reactivation campaign, the runbook and the recorded walkthrough belong to the practice. You also own the third-party accounts the system runs on.
What do you need from us to start?
Access to your phone, scheduling and patient-record systems, one decision-maker who can approve scope, and one named internal owner who learns the runbook. The build stalls without them.
What if we only have one location?
One location is the normal case. The same build applies, and scope is usually narrower: one phone system, one scheduling setup, one patient list. A single location has less margin for a missed call.
Do you charge a percentage of revenue or a success fee?
No. The fee is flat: implementation once, then a monthly fee. We do not take a share of what your locations bill and we do not charge per booking. You keep the upside.
What if we already use a front desk answering service?
Then we connect to it rather than replace it. The voice agent takes the calls nobody picks up and the hours your service does not cover. You keep the humans you already pay for.
See it work, then talk scope
The growth session runs 45 minutes. We show the live voice agent and the follow-up path, then work through what an implementation would cover at your practice and what it costs.